Terms & Conditions
Please read these Terms and Conditions carefully before using our online merchandise store. These Terms and Conditions govern your use of the website and the purchase of any products from Merch It Pty Ltd ("Merch It," "we," or "us"). By accessing or using our website and placing an order, you agree to be bound by these Terms and Conditions.
1. General
1.1. By using our website and making a purchase, you confirm that you are at least 18 years old or have obtained parental consent.
1.2. These Terms and Conditions may be updated from time to time without prior notice. It is your responsibility to review the most current version of the Terms and Conditions before making any purchase.
2. Products & Orders
2.1. All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.
2.2. By placing an order, you make an offer to purchase the selected products, which is subject to our acceptance. We reserve the right to refuse or cancel any order for any reason at our sole discretion.
2.3. In the event that we cancel an order, we will notify you and provide a full refund of the purchase price using the original payment method.
3. Pricing & Payments
3.1. All prices displayed on our website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST), unless otherwise stated.
3.2. We accept payment by credit card, debit card, or other payment methods indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.
3.3. You agree to provide accurate and complete payment details at the time of purchase. We reserve the right to request additional verification or refuse any order due to incorrect payment details or suspected fraudulent activity.
4. Shipping & Delivery
4.1. We ship our products within Australia only. Shipping costs will be indicated during the checkout process and added to the total order price.
4.2. Delivery times are estimates and may vary depending on the shipping address and the availability of the product. We will make reasonable efforts to ensure timely delivery but do not guarantee specific delivery dates.
4.3. Risk of loss or damage to the products passes to you upon delivery. It is your responsibility to inspect the products upon receipt and notify us promptly of any issues.
5. Returns & Refunds
5.1. We strive to provide high-quality products. If you are not satisfied with your purchase, you may return the product within 14 days of delivery for a refund or exchange, subject to the following conditions:
- The product must be unused, in its original condition, and in its original packaging.
- You are responsible for return shipping costs, except in cases of defective or incorrect items.
5.2. To initiate a return or request a refund, please contact our customer support team with your order details and reason for return.
5.3. Refunds will be issued using the original payment method within a reasonable period after we receive the returned product. Shipping costs are non-refundable, unless the return is due to our error.
6. Intellectual Property
6.1. All intellectual property rights in our website, products, and designs, including but not limited to trademarks, copyrights, and logos, are owned by Merch It Pty Ltd. Any unauthorized use, reproduction, or modification of our intellectual property is strictly prohibited.
7. Limitation of Liability
7.1. To the extent permitted by law, Merch It Pty Ltd and its directors, employees, or agents shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use our website or products.
8. Governing Law & Jurisdiction
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.
By using our online merchandise store, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact our customer support team for assistance.
Last updated: 01/02/2023